When QuickBooks Is Not Responding
When Quickbooks is not responding or frozen, then what u do? This happened to you lots of time. I’m guessing you’ve faced it before: You’re trying to make a backup, or verify your company, or run a big report.
QuickBooks gets off to a good start but then seems to freeze. You make a couple of clicks and Windows pipes up: “(Not Responding)”.
What do you do then?
Sometimes users panic, and Ctrl-Alt-Delete / Task Manager / End Task their way out of QuickBooks. That’s not a very good idea to come out from this problem, because if you force the application closed, there’s a big chance that your data file won’t get closed down like it’s supposed to. Or your unsaved data may be lost.
I guess an even worse choice, for those who maybe don’t know about Task Manager, is to turn off the computer. “Reach for the big red handle”, as we used to say in the old days. That’s not good either of these actions has a high likelihood of causing data corruption, meaning that your next step after that would be to restore a backup and rekey to get caught back up, or get your data repaired.
Read Also: When QuickBooks Is Not Responding
So what to do? Most of the time, the best approach is both the hardest and easiest: just wait.
A lot of times, QuickBooks isn’t really “frozen” or “locked up”; it’s just “thinking”. Give it some time, particularly if you are trying to do something in QuickBooks that is systematic: backing up, restoring, verifying, rebuilding, resorting, etc. Those functions in QuickBooks have to touch a lot of your data, which might amount to millions of pieces of information.
That can take some time. I don’t know why QuickBooks doesn’t have a more elegant, less stress-inducing way of communicating that to users. I never like to see Windows intervene in an application. I want my QuickBooks to respond, not to respond!
So if you see QuickBooks do that, maybe that’s your cue to take a break. Go outside and get some sunshine, or go to your nearest coffee bar and get caffeinated. Hopefully, QuickBooks will be ready to go again by the time you get back to your workstation.
Read Also: QuickBooks Enterprise Help
here are some things that might help it from having to take so many naps:
* Close some of your open windows, in QuickBooks and in Windows itself.
* Reduce your file’s size
* Configure your internet security software settings so that it ignores your QuickBooks folder
* Rebuild your file to make sure that there is no data corruption in it
* Defragment your hard drive so that QuickBooks will be able to access everything as quickly as possible
* If you are using Enterprise 11, turn off the Search feature (Edit / Preferences / Search / Company Preferences / Uncheck “Update automatically”.) Then back up your data with full verify turned on. This will blank out the TLG file (which might be huge), and relieve QuickBooks of having to constantly update its search index on the fly.
* Create and then restore a portable copy backup of your file. This will reindex your file and probably enhance performance — at least temporarily — of a large file.
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